Terms of Service

Terms & Conditions

Please take a moment to read our Terms and Conditions. By using this site, you agree to these Terms and Conditions. Please note that we reserve the right to modify these terms and conditions. You will be able to review the current terms every time you check out.

Fithealth Nutrition is based in Victoria, Australia.We make no representation that products purchased from this site are appropriate or available for use outside Australia. Anyone accessing this site from outside Australia does so at their own risk and are responsible for compliance with their local laws. However products are only deliverable to Australian addresses.

We respect the privacy of our users. Please take a moment to review our Privacy Policy. If you have any questions or comments regarding privacy contact us.

You should be aware that the material that appears on our site is for informational purposes only. We strive to make the information as accurate as possible, but errors may appear. We are not responsible for, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to whose web site we link. The links on this web site are designed for convenience only, and do not constitute an endorsement by Fithealth Nutrition of that site or any product, service or other material offered on that site.

Prices and Currency

The prices displayed on this Site are quoted in Australian (AUD) dollars and are valid and effective only within Australia. Prices include GST where appropriate but exclude shipping and handling.
Pricing, Typographical or Image errors

We work hard to provide accurate product image representation and pricing and product information. However, pricing, typographical or image errors may occur. In the event that an item is listed at an incorrect price, with incorrect information or out-dated photograph due to an error in pricing or product information, We reserve the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Order Returns

Any faulty or damaged stock received will be replaced at no charge if we are notified within 7 days of receipt. If an order has been received and it is incorrect through the fault of Fithealth Nutrition, it will be replaced at no additional charge to the customer or a full refund of the incorrect item(s) will be given upon its return to the address provided. Products ordered incorrectly by the customer can be exchanged or a credit note can be arranged upon its eturn to us, if it has not been opened or tampered with. Please note that the customer is responsible for the postage cost for the items being returned.

Quantity Limits

Fithealth Nutrition reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Fithealth Nutrition reserves the right to refuse Commercial sales.
Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

If your order is cancelled after your credit card has been charged, we can and will only issue a credit to the same credit card in the amount of the charge.

Fithealth Nutritionstrictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within Australia.

Fraud Prevention

We track and logs all transactions, whether failed or successful. We record IP addresses, and all information entered at the transaction time. Any claim of items not being ordered by the cardholder or recurring failed payments will result in fraud prevention escalation to prevent further damage. Use of a credit card that does not belong to you is considered fraud and will be reported to Authorities as seen necessary. We reserve the right to log as much info as necessary to prevent fraud. All information on our system is encrypted and cannot be accessed by unauthorised persons.

Membership Limitations

Only one individual may access our member pages at the same time using the same username or password.


All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of Fithealth Nutrition Pty Ltd it's web developers and are protected by international copyright law. All rights to such materials are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Fithealth Nutrition Pty Ltd.

Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without the prior written permission of Fithealth Nutrition Pty Ltd, is strictly prohibited.

Fithealth Nutrition and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Fithealth Nutrition Pty Ltd or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.

Your Privacy

We may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site. Your use of this website constitutes acceptance of the provisions of our Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please do not use this web site.

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy., warranties of currency, accuracy, completeness or fitness for a particular purpose

Fithealth Nutrition will not sell its database of customer details or details about customers to a third party.
We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.
Fithealth Nutrition does not sell, trade, or rent your personal information to others.
Fithealth Nutrition may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Fithealth Nutrition, our users, or others.

You assume all responsibility for the use of this site. Fithealth Nutrition provides this site and online store without further representation or implication. You acknowledge that there may be delays, omissions, inaccuracies other problems with the content. Reliance on the content of this site, for any purpose, is entirely at your own risk. Any information provided is provided in good faith without any express or implied warranty of any kind, including without limitation, warranties of currency, accuracy, completeness or fitness for any particular purpose. In no event shall Fithealth Nutrition, its employees or directors be liable to you or any third party for any damages whatsoever (including without limitation, any special, indirect or consequential loss or damage arising from the use, or iability to use the content of this website and hyperlinks to or from this site.We do not guarantee that our website will be uninterrupted, error free, or that the site is free of viruses or other harmful components.Fithealth Nutrition makes no representations or warranties of any kind with respect to this site or any of its content.These Terms and Conditions are governed by the laws in force in the state of Victoria, Australia, and do not affect any statutory or other consumer rights under current legislation.
What Information do we collect and how do we use it

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account. The use of your name, address and telephone number will be required to be displayed on all deliveries to facilitate efficient delivery by freight companies.

How do we protect customer information

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.

Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Fithealth Nutrition web site.

Medical Disclaimer

· NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT. All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.